Professional Summary

Data Scientist and Software Engineer with expertise in Explainable AI (XAI), Machine Learning, and Data Analytics. Over 10 years of combined experience in academia and industry applying AI-driven solutions to optimize software engineering workflows, automate processes, and improve data-driven decision-making. Strong background in research, model development, and application support.

Professional Experience

• Lecture at department of software engineering, Faculty of Information technology Philadelphia University, Jordan (Oct 2025 Present)

• Lecture, Faculty of Engineering — October University for Modern Sciences Arts

(Feb 2025 Sep 2025)

• Deliver lectures, tutorials, and practical sessions in engineering and data science-related subjects.
• Develop course syllabi, learning materials, and student assessment methods.
• Guide student research projects in programming, databases, and data analytics.

• Application Support Engineer — Sanofi, Pharmaceutical company (Feb 2024 May 2024)
• Provided technical support and troubleshooting for enterprise applications.
• Diagnosed software issues, analyzed logs, and collaborated with development teams to resolve incidents.
• Ensured application uptime and optimal user experience.

• Instructor (Information Systems Oracle DBA) — Enppi Academy (Dec 2022 Feb 2023)
• Designed and delivered training programs on database administration and information systems.
• Guided students through coursework, exams, and practical labs.

• Instructor (HCIA Security Big Data)— Huawei Academy (Jun 2020 Present)
• Conducted certification training for Huawei HCIA programs in Security and Big Data.
• Developed educational materials, hands-on labs, and evaluations for ICT skills development.

• Squad Team Lead Quality Assurance Unit — October 6 University (Jan 2017 Oct 2022)
• Led quality assurance initiatives across the faculty, ensuring compliance with national standards.
• Developed quality improvement frameworks and conducted internal audits.
• Assistant Lecturer / Teaching Assistant — October 6 University (Jan 2007 Oct 2022)
• Assisted in course delivery, grading, and research supervision.
• Mentored junior staff and students on programming and database systems.
• Supported development of academic management web systems.

Education

• D. in Data Science — Arab Academy for Science, Technology Maritime Transport (2017 2024)
• Thesis: An Approach for Improving Bug Assignment and Developer Allocation through Explainable Machine Learning and Explainability Evaluation Models.”
  Designed a framework for optimizing bug assignment using XAI.
• Developed an evaluation model for AI explainability in software engineering.

• Sc. in Information Systems — Arab Academy for Science, Technology Maritime Transport (2009 2014)
• Thesis: JOMR: Multi-join optimizer technique to enhance map-reduce job.”
  Proposed an optimization technique for handling multi-way joins in Hadoop-based systems.
• Sc. in Information Systems — October 6 University (2003 2007)
• Graduation Project: E-Booking System for Service-Based Businesses.”

Technical Skills

• Programming: Python, R, C#.
• Databases: Oracle, SQL Server, MySQL
• Tools Frameworks: .NET Framework, Hadoop, Hive
• Data Science: Machine Learning, Explainable AI, Data Analytics, Model Evaluation
• Other: Software Engineering, System Design, Quality Assurance

Certifications

• Huawei HCIA (Big Data)
• Huawei HCIA (Security)
• Huawei Certified Academy Instructor
• Oracle Certified Associate (OCA)
• Quality Assurance (NAQAAE)

Key Projects

• Assigning Bug based on Developer Recommendation (ABDR)
• Developed an automated bug triage system using machine learning and explainable AI.
• Achieved improved resolution time and cost efficiency.
• Fix and Upgrade Software for Café Management Sanofi.
• Enhanced and upgraded internal management software using ASP.NET and SQL Server.
• Enhance Map-Reduce Job Performance.
• Optimized query performance in Hadoop using a multi-join cost-based algorithm.