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Frequently asked questions

Frequently asked questions


Frequently Asked Questions

Is health insurance registration mandatory?

Yes. It is mandatory for all regularly enrolled students. It does not apply to students who postponed their studies or to master's students.

When is the health insurance active?

Insurance is active when the student is enrolled in the university, has paid their fees, and their name is activated in the insurance company's system.

Is there a special insurance card?

No. The university ID card serves as the insurance and treatment card.

What services are covered?

Services available at the Health Center or approved medical providers with a referral from the Center. Emergency cases outside working hours may go directly to an approved medical provider.

What is the student's inpatient room grade at the hospital?

First class, with 90% coverage.

What is the insurance coverage percentage?

90%. The student pays 10% of the bill plus any non-covered expenses.

What cases are not covered by insurance?

Certain exclusions apply, such as:

  • Cosmetic surgeries
  • All vision and hearing correction services
  • Treatment of hair loss and acne
  • Neurological or mental disorders and psychiatric conditions
  • Other cases specified in the insurance guidelines

Contact Information

Jarash Road, 20 KM out of Amman, Amman Jordan

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