Frequently asked questions

**Is participation in health insurance compulsory?

Yes, it is compulsory for all students registered at the university and regularly studying, and it does not include students who have postponed their studies.

**When is health insurance valid for the subscriber?

The student must be registered at the university, have paid his installments, and have his name active with the insurance company where he agrees to be treated in the accredited hospital.

**Is there a special card for health insurance?

The university student ID is not considered a processing card for the subscriber.

**What do processing and insurance services include?

Treatment includes the services available at the health center or the approved medical entity and with a referral from the health center on the approved form. In emergency and urgent cases and outside working hours, you can refer to the medical authority approved by the university.

**What is the degree of residency for a student in the accredited hospital?

First degree with a coverage rate of 90%.

**What is the percentage of coverage by health insurance?

90 %, meaning that the subscriber must pay an amount of 10 % of the payable bill value in addition to all expenses not covered by health insurance..

**What are the cases that health insurance does not cover?

There are groups of cases that are not included in health insurance within the instructions, the most notable of which are: Plastic surgery, all cases related to correcting hearing and vision, treating hair loss and acne, nervous or mental disorders, psychological diseases, etc. You can inquire about it by visiting the health center or by reviewing the health insurance instructions.